7 Essential Questions You Should Ask Your Commercial Lift Installation Company
For any business or building owner deciding that they wish to have a commercial lift installed on the property, there are a multitude of further decisions to be made.
If we were to list them all it would probably take up the rest of this post, so we will avoid that.
Instead, what we will do is cover some of the questions that need to be asked of the people who are going to turn your decision to have the lift into a reality, and that is your commercial lift installation company.
It should be noted that many of the questions you need to ask them will come before you make the final decision as to exactly what type of commercial lift you want and many of the specifics relating to its design.
Others will relate to the company itself, and some to what happens after the install is complete. In all there 7 questions you should ask them, so here they are:
Question #1: What Is The Process For Selecting A Commercial Lift?
Each commercial lift company will have a procedure that they follow with their clients, so you must know what yours is.
This should include discussing the design specifics, getting an equation, agreeing on the price, and knowing how any regulations or planning permissions are administered.
Question #2: How Much Upheaval Will Installing The Lift Create For My Business?
If your business is live, then it is more than likely that there could be some disruption whilst the lift installation is taking place.
Your lift installation company may be able to work specific hours to reduce disruption, and they should also be able to pinpoint certain operations which will create the most upheaval so you can plan for them.
Question #3: How Long Will The Installation Process Take?
Another important question you should ask your lift installation company is how long the entire installation will take.
They might not be able to specify an exact day, but most should be willing to state which week they expect the work to be completed.
Again, this allows you to make plans for your own business more effectively.
Question #4: Have You Completed Any Similar Installations Locally?
It is always reassuring to know that your lift installation is not being used as a test run.
Ideally, you want a commercial lift company that has experience in installing lifts in similar buildings and with similar specifications.
Apart from giving you peace of mind, it also provides you with a chance to go and see what your lift is likely to look like when completed, and the standards of the lift company’s work.
Question #5: What Guarantees And Warranties Do You Provide?
If the answer to this question is ‘none’, then turn and walk away.
A commercial lift installation is a significant investment, so you want to use a reputable lift company that provides its clients with full and proper guarantees and warranties.
Question #6: What Is The Maintenance Requirements For The Lift After Installation?
Every commercial lift requires maintenance, cleaning, and regular inspections so the specifics relating to your new lift need to be crystal clear.
Often, the company which installs a lift also provides these additional services for a fee and given that they know the exact details of the lift it is normally prudent to request that they take care of its maintenance needs.
Question #7: What Do I Do If The Lift Develops A Problem Or Fault?
No technology is infallible, and your lift may well suffer some teething problems or a fault in the future.
The key is knowing what to do if it does, and this is something your commercial lift installation company can help you with.
Some issues might be covered by warranties and beyond that, they may offer a repair service too.
